Tag Archives: coaching your team

The toddler scramble

Imagine a two-year-old attempting to climb onto the couch by themselves.

Lots of pulling on the cushions, kicking legs to get a foothold, even pressing their face into the couch seat in the process.

It’s not graceful, but it works… most of the time. Sometimes it results in a slide to the floor.

That child had to focus, and perhaps run toward the couch to get enough momentum to climb aboard.

Your newbie distributors act the same way, when they gather enough steam to make their first push for qualifying for a contest leaderboard.

The burst of activity and the signups may have taken all the energy and focus they could muster. They may have fallen short of being listed… or were knocked off the board after it was refreshed.

Do you praise such people?

I say it’s the smart thing to do. Whether or not they qualify, they’re demonstrating the intention to get better and aim higher.

And I applaud that, so they learn that’s what I honor:

Doing What You Can, When You Can  … and a leaderboard listing is icing on the cake.

Many times the newbie gets discouraged by not reaching the leaderboard, or from being knocked off it. So my praise models healthy long-term business actions.

I doubt the two-year-old child successfully climbed onto the couch on the first attempt.

But do we shame them for failing, or tell them don’t-try-only-do-it-if-you’re-going-to-succeed? I hope not.

The same goes for your newbies.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #newbies #leaderboard #leader #leaderboard #thetoddlerscramble #leveragedsales #partyplan #networkmarketing #directsales #mlm

What do Olympic losses and business success have in common?

I adore reading autobiographies and stories about Olympic-caliber athletes. The sport doesn’t matter: short track speed skating, swimming, gymnastics, curling, tennis, etc.

I comb through their books, looking for answers to these questions:

When the pressure was on, and you “failed,” how did you maintain your confidence for the remainder of the competition? During your next competition? And how did you prevent it from causing long-term regret?

You see, I’m more interested in how someone recovers from a mistake than the details of their training routines. You might say I have a fascination with their “non-clutch” behaviors.

At the world-class or Olympic level of competition, the athletes usually have the same quality of body type and physical training as their competitors.

As many such athletes and coaches have stressed, it’s the mental preparation and emotional intelligence that make the difference.

Likewise, it’s the same “ability to recover from ‘failure'” that will determine the long-term success of distributors in our profession.

The stakes may feel as crucial: If this person doesn’t sign up, I won’t qualify for this month’s leaderboard. If I miss my month-end-production level, I’ll lose a rank.

Those situations are important milestones in a distributor’s business. (Did you think I was going to tell you otherwise?)

And when disappointment sets in, how do you handle it? How long do you stay out of the game? How long do you let the experience deflate your confidence?

If you have access to Netflix, I suggest you watch a few episodes of the newly-released “Losers.” If you’re anything like me, you’ll appreciate the behind-the-scenes discussions of the courageous athletes who tell their not-so-glamorous stories.

–LYnn Selwa, “The Rocket Science Coach” ™

P.S. I receive no compensation of any type for mentioning Netflix or its programs.

#lynnselwa #therocketsciencecoach #trsc #olympics #loser #success #directsales #leveragedsales #partyplan #mlm #networkmarketing #leaderboard #netflix #clutch #nonclutch

The follower’s version of a song

You might be familiar with an English-language Christmastime song, talking about a man in a red suit who is coming to town. The verses claim that he sees everything you do, and you should be well-behaved.

Leaders, your followers observe you this way all-year-round.

I know all of you readers are human, and I don’t want you to think you have to be perfect if you’re a leader. On the contrary. Humans make mistakes… and your followers are watching closely to see how you handle those situations. A person’s character is revealed both by what a person does, as well as how one tries (or does not try) to make amends for misuse of power and influence.

Followers, watch your leaders. Note what they do well, and also make an Anti-List: they way you will NOT handle a situation, if something similar happens to you.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #song #thefollowersversionofasong #antilist #leadership #mistakes #christmastime #power #influence #networkmarketing #partyplan #directsales #mlm #leveragedsales

What’s your code?

“Everyone has a code to crack. Once you’ve cracked the code, you are home free.”
Jordan Adler, Top Income Earner and ANMP Trainer

Each of us comes to this profession with different skillsets, experiences, and levels of personal development. Becoming an industry leader with a sustainable residual income demands high competence in many aspects.

For example, public speaking is fun* for me.

For you, maybe not.

But what you do easily might be challenging for me.

As informal coaches of a team, one of our tasks is to evaluate what our newbie’s business-owner-strengths are… and which ones need practice, professional instruction, or partnering via outsourcing.

In his quote, Jordan implies each person’s code, or group of challenges to face, is unique.

Your “code” won’t likely be the answer for someone else’s situation. But if you ask the right questions in a respectful manner, you can help the newbie discover theirs.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #crackthecode #whatsyourcode #jordanadler #quote #directsales #partyplan #mlm #networkmarketing #leveragedsales #anmp

*P.S.   I feel nervous before the speech or presentation– from the moment I agree to do it– but I know I rock on stage. That nervousness drives me to prepare thoroughly. Besides writing and rehearsal prior to the event, I earned a Competent Communicator ranking in Toastmasters. Over the space of 5 years I attended 10+ days of interactive public speaking training, which focused on releasing nervousness-on-stage & bad memories from stage performance experiences in childhood. And when I take the stage, I OWN the platform. It’s simultaneously exhilarating and humbling to deliver a talk. A fun result doesn’t mean the journey was easy.

 

 

 

Coaching the cruel voice

Sometimes we are our own worst enemy.

You said you were going to send 3 texts every day… but you failed! Now you need to do SIX tomorrow, to stay on track.

You didn’t enroll a customer/distributor this week! And you made a goal to do that!!

You’ve worked for HOW MANY months and haven’t been able to retire? How many people did you ask, who told you “no”? Maybe you’re not cut out for being a business owner.

Goals are typically prods to help us stay focused on the business-building opportunities.

When does the prodding become cruel?

When it ignores the good stuff. When it pooh-pooh’s the steps we DID take in the right direction. When it applies a self-defeating label whose adhesive seems impossible to fully remove.

That voice only cares about perfection … and it has derailed untold numbers of leaders-in-the-making.

Sometimes the voice comes from people whom we thought we could count on. And more importantly, sometimes it comes from within us and its hurtful barbs reverberate inside our heads.

As leaders of our teams, we have to teach our distributors how to tame their destructive mental voices, if we want them to look inward for support and rely less on what the world advises.

I stumbled upon this article today. If we bear in mind that it assumes nonviolent relationships with mentally stable people, it has some fabulous insights for talking to and coaching our teammates. It’s also applicable for the distributor who is struggling with this destructive inner voice … or encounters the same hurtful tone from their current group of friends and family.

–LYnn Selwa, “The Rocket Science Coach” ™

P.S. If you are in, or suspect you are in, a business or social relationship with a person who demonstrates or threatens violence toward you, please contact a mental health professional or trusted law enforcement agent immediately.

#lynnselwa #therocketsciencecoach #coaching #coachingthecruelvoice #goals #labels #leadership #teams #leveragedsales #networkmarketing #partyplan #mlm #residuals

The 4 Stages of Announcements

THE FOUR STAGES OF ANNOUNCEMENTS:
1) Excitement
2) Confusion
3) Clarification
4) Feeling comfortable with the idea

Be aware of these, and guide your teams & customer base through them.
#lynnselwa #therocketsciencecoach #announcements #coachingyourteam #leveragedsales #networkmarketing #directsales #partyplan

Clarify your coaching

Each one of us is a coach.

We coach our teammates in getting started and handling challenges that crop up while building their businesses. This is an integral part of building a team.

Here is the key question: What is the one sentence or 5-6 key words that describe your advice and approach?

Here are some questions to explore that idea.

Think about teammates (or sideline) distributors whom you have advised. What compliments have they given you regarding your past advice?

Do you emphasize short-term results or long-term outlook? Which one is more important?

Do you use the flyers, videos, and other tools your company provides, or do you make your own?

Do you have a my-way-or-the-highway approach, or do you discuss the next steps (and get agreement) before giving the next assignment?

How often will you meet in person/message/discuss via telephone or videoconferencing?…. a set time (every 7 days?) or as soon as they complete the assignment?

If the coaching client asks you to hold them accountable, what do you say and do if they don’t meet the goals set in the previous session? How many times will you set a new session if the previous session’s goals are not met?

Do you respond quickly to questions/updates between sessions, or do you wait until the next session?

When will the coaching end?  … a set number of sessions, predetermined length of time, specific goals being met, a set number of missed sessions or incomplete assignments, or a breach of the initial agreement?

Whatever your answers, I suggest you discuss your approach with anyone who requests coaching from you. The conversation will clarify whether the guidance they seek is a good match for your approach.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #leveragedsales #mlm #directsales #networkmarketing #partyplan #clarity #getclarity #coaching #business

Listen, acknowledge, refocus.

This week I watched a Facebook Live broadcast from industry leader Lisa Grossmann. She taught us a tidbit from a recent industry-wide leadership conference.

I paraphrase her words: When a distributor comes to you expressing fear or concern, be sure to listen and acknowledge their concern. Too often, leaders simply tell people not to worry about that and get back to work! Yes, we want people to concentrate on topics and actions they themselves can control… but brushing off their concerns is disrespectful.

However, as human beings, we all want to feel loved, appreciated, and respected. And a huge tool in meeting those needs is listening and acknowledging what you heard.

By quickly (but not flippantly) acknowledging their concern, we reinforce the respect in the relationship.

Please remember to pause, briefly and sincerely acknowledge the concern, THEN help the distributor refocus their energy toward actions they can control.

Your respect makes the out-of-control world feel safer.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #listenacknowledgerefocus #networkmarketing #lisagrossmann