Category Archives: Business Advice

Coaching the cruel voice

Sometimes we are our own worst enemy.

You said you were going to send 3 texts every day… but you failed! Now you need to do SIX tomorrow, to stay on track.

You didn’t enroll a customer/distributor this week! And you made a goal to do that!!

You’ve worked for HOW MANY months and haven’t been able to retire? How many people did you ask, who told you “no”? Maybe you’re not cut out for being a business owner.

Goals are typically prods to help us stay focused on the business-building opportunities.

When does the prodding become cruel?

When it ignores the good stuff. When it pooh-pooh’s the steps we DID take in the right direction. When it applies a self-defeating label whose adhesive seems impossible to fully remove.

That voice only cares about perfection … and it has derailed untold numbers of leaders-in-the-making.

Sometimes the voice comes from people whom we thought we could count on. And more importantly, sometimes it comes from within us and its hurtful barbs reverberate inside our heads.

As leaders of our teams, we have to teach our distributors how to tame their destructive mental voices, if we want them to look inward for support and rely less on what the world advises.

I stumbled upon this article today. If we bear in mind that it assumes nonviolent relationships with mentally stable people, it has some fabulous insights for talking to and coaching our teammates. It’s also applicable for the distributor who is struggling with this destructive inner voice … or encounters the same hurtful tone from their current group of friends and family.

–LYnn Selwa, “The Rocket Science Coach” ™

P.S. If you are in, or suspect you are in, a business or social relationship with a person who demonstrates or threatens violence toward you, please contact a mental health professional or trusted law enforcement agent immediately.

#lynnselwa #therocketsciencecoach #coaching #coachingthecruelvoice #goals #labels #leadership #teams #leveragedsales #networkmarketing #partyplan #mlm #residuals

Pinching the buds

We planned the garden during the bitter cold days of winter. I had visions of fresh strawberries, so my mom ordered the plants.

After the last frost we broke ground to expand last year’s garden, so we had plenty of room to grow strawberries. Removing sod, hoeing, and loosening the dirt to accept the plants. Watering every evening.

The sweet fruits would be our reward.

Then May arrived, and the plants began to blossom.

Then my mom broke the bad news to my 12-year-old self.

“We have a choice. If we want strawberries this year, we can let the blossoms open and get pollinated. We will have a crop in June.”

I was nodding my head excitedly.

“But.. if we do that, the plants will never get bigger. We will only have small crops, and that won’t be much fun to split a small number of strawberries among the five people in our household. To get a bigger crop, I have to pinch the blooms off… that will force the plant to send out runners, and starting next year we will have a huge crop throughout June.”

I sadly agreed, and it was hard to watch the strawberries not produce any fruit that first year. My friends asked in June, How many strawberries did you get? And when I told them ‘none,’ they asked me, “Why did you bother planting any in the first place? You can get stawberries at the store for a lot less work.”

But during that second summer… I was glad my mom pinched those buds the year before. We had one of the largest strawberry plots in our neighborhood. And plenty of fruit to pick and eat– twice a day– during June, for nearly a decade.

Sometimes in our businesses we want to enjoy the fast fruit. Spending our initial profits (plus more) on a flashy outfit, tech toy, or costume jewelry. Figuring out how to build one-time bonus income to boost our checks so our income equals or surpasses our job paycheck. Deciding what to do to get promoted faster, at the expense of building a solid residual income.

Where in your business activities do you need to “pinch the buds”?

Certainly it’s fine to enjoy some of the fruits of the labor in the early days. But consistently prioritizing short-term “flash” over long term stability will stunt the growth of the organization. …Or at least create roots that rot, seemingly suddenly.

Enjoy some of the profits, and focus your efforts on long-term growth.

The satisfaction has a sweeter taste when it follows self-chosen, self-disciplined actions.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #leveragedincome #networkmarketing #strawberries #networkmarketing #residuals #residualincome #pinchingthebuds

The 4 Stages of Announcements

THE FOUR STAGES OF ANNOUNCEMENTS:
1) Excitement
2) Confusion
3) Clarification
4) Feeling comfortable with the idea

Be aware of these, and guide your teams & customer base through them.
#lynnselwa #therocketsciencecoach #announcements #coachingyourteam #leveragedsales #networkmarketing #directsales #partyplan

Two ways to handle anticipation

See, then do?

or

Do, then see?

When you know (or suspect) a change is coming in your business, how do you react?

Do wait to hear the announcement and then decide what to do?

Or do you take action and then see what happens?

Each method has its advantages.

If you wait to see the change (the announcement of a new product, a tweak of the compensation plan), you might save time and money. But ask yourself, are you simply trying to avoid looking foolish? I realized a lot of wait-and-see attitude in our profession is driven by fear: fear of looking foolish, fear of the unknown, fear that a company might be going downhill.

On the other hand… If you do an action (market your existing products, give a business presentation) and then see what happens, you will likely build a bigger business faster than someone who waits for the announcement. You take the risk that the product line or the requirements for rank advancement might change and your efforts may not create the effect you were hoping for. However, can you control that type of corporate-level announcement in the first place?

Trust is the foundation. People will market and coach their teams more confidently if they trust the leaders to look out for the entire distributor and customer base.

If distributors on your team are acting timid, do some deep thinking and see if there is a trust issue lurking in the background.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #mlm #leveragedsales #networkmarketing #partyplan #engineers #anticipation #trust

Are you stealing?

You may have heard this advice.

Comparison is the thief of joy.        –Theodore Roosevelt

Some sponsors tell this to their distributors, to keep the newbies from feeling depressed about “not moving fast enough in the business.”

(I have even heard top 10% income earners in several businesses make the same complaint about their personal enrollment and personal customer gathering efforts. It’s a common feeling of frustration.)

So, you may have given this advice to your team… but do you follow it?

Before you answer, there’s an angle you might not have considered…

Let me explain with a story.

It was my first network marketing company. I had to build the confidence and skills from scratch. It took me more than a year to gather my first 20 customers. I asked certainly more than 100 people, including all my relatives who had households of their own or ran a household. (This was a one-per-household type of product.) I persevered through a lot of outright no’s, a large helping of promises-not-fulfilled, and plenty of brush-offs.

I attended the Wednesday evening business presentation and Saturday training every week for the entire time. As I got closer and closer to the magic 20, the company started bringing the newly-accomplished distributors to the front of the presentation room each week, to shower them with praise for completing this milestone during the past seven days.

It gave me the fuel to work even harder to finish.

Then came that awesome day when I did. I jumped around excitedly in our apartment and took special care with how I dressed for that next presentation meeting, prepared to be brought to stage with the other distributors who accomplished the goal during the past 7 days.

With a huge grin on my face, I showed up early and reported to the stage manager with the other smiling faces.

“I gathered my first 20 customers!”

“Great! What’s your name?” he asked, slightly hunched as he wrote the pertinent information on a palm-sized folded paper with his ballpoint pen.

“How long did it take?” as he lifted his head a little, locking eyes with me with a smile and an expectant look on his face.

I told him.

He took the pen away from the paper and stood straight up. His smile of excitement fell off. And what he said took away mine.

In a slightly condescending manner he said in a low voice, “Accomplishing the goal should be reward enough.”

Now I felt confused. “But, you announce the distributors every week, and I accomplished the goal, just like they did  (and I thought, ‘just like the other people standing here who are hearing this’).”

He said in a much firmer voice, “Accomplishing the goal should be reward enough.” And then he turned to the next person, effectively dismissing me.

Color me mad.

He was the highest ranked distributor in the room and was in charge of the meeting. There was no one else to appeal to.

When time came to congratulate the newest batch of 20-customer-gatherers, I graciously applauded for them.

But I sat there thinking, the way I was treated was “How NOT to be a leader in network marketing.”… and I promised to remember how I felt, to use this lesson to guide me when I became a leader.

It also made me wonder: What other goals in this company will be highly praised for some but brushed off for others reaching the same milestone?

Let’s talk about how this lesson applies more than 15 years later.

When a new (or seasoned) distributor has not reached a goal, do you directly or indirectly scold them for “moving slowly?”

Do you compare people in a destructive way, saying things like “If you were serious about the business, you would already have accomplished ____________. So-and-So has (no network marketing experience, 9 children, 3 full-time jobs, only 5 minutes a week to work the business, etc.) and THEY already did it!!”

Don’t steal a distributor’s joy of progress.

Much like how we don’t criticize children by harshly comparing the beginning violin student’s squeaky bow work with the smooth mellow tones of the child prodigy. The fact that the personal milestone was reached, the skill was increased and a definite improvement noticed, is reason enough to celebrate. A newbie gathering their first 5 customers IS, I repeat IS, a big deal. Even if it took them 6 months and you did it in 6 hours.

Now let’s talk about the more typical goals of our profession: the customer gathering tally, rank advancement, team volume level.

No matter how long it takes your distributor to accomplish the goal, please celebrate it with as much enthusiasm and pride as you do for the fastest moving distributors on your team: One-to-one and in team meetings. With their permission…on their social media page.

Reaching the destination is what matters. Not the speed, not the flash.

Sure, you might make a bigger splash about the people who reach the goals super-fast. Those might be the people to whom you give a speaking role at the regional meetings and company conventions.

I’m not suggesting you give the equivalent of “participation trophies.” Just don’t make the mistake of making only a private, lukewarm acknowledgement ( or a brush-off) to the ones who move slowly. Such a reaction gives the impression you are dissatisfied with their actions.

The distributor is looking to you, the leader, to demonstrate expected response of leaders in YOUR business. They are asking themselves,

“This is how I feel. Am I being

Respected?

Appreciated?

And Rewarded Appropriately

for accomplishing this goal?”

Such a seemingly dissatisfied reaction from the person they look up to (you!) collides with their newly-won sense of pride. Your comparison, through what you omit, has the strong potential to steal their joy.

Distributors will notice when you seem embarrassed by them … and don’t be surprised if they leave for a team, a leader, a company that celebrates their success.

–LYnn Selwa, “The Rocket Science Coach” ™

P.S. I went on to gather more than 100 personal customers with that company.

#lynnselwa #therocketsciencecoach #trsc #areyoustealing #joy #volume #goals #participationtrophy #rankadvancement #leveragedsales #networkmarketing #partyplan #directsales #mlm

Clarify your coaching

Each one of us is a coach.

We coach our teammates in getting started and handling challenges that crop up while building their businesses. This is an integral part of building a team.

Here is the key question: What is the one sentence or 5-6 key words that describe your advice and approach?

Here are some questions to explore that idea.

Think about teammates (or sideline) distributors whom you have advised. What compliments have they given you regarding your past advice?

Do you emphasize short-term results or long-term outlook? Which one is more important?

Do you use the flyers, videos, and other tools your company provides, or do you make your own?

Do you have a my-way-or-the-highway approach, or do you discuss the next steps (and get agreement) before giving the next assignment?

How often will you meet in person/message/discuss via telephone or videoconferencing?…. a set time (every 7 days?) or as soon as they complete the assignment?

If the coaching client asks you to hold them accountable, what do you say and do if they don’t meet the goals set in the previous session? How many times will you set a new session if the previous session’s goals are not met?

Do you respond quickly to questions/updates between sessions, or do you wait until the next session?

When will the coaching end?  … a set number of sessions, predetermined length of time, specific goals being met, a set number of missed sessions or incomplete assignments, or a breach of the initial agreement?

Whatever your answers, I suggest you discuss your approach with anyone who requests coaching from you. The conversation will clarify whether the guidance they seek is a good match for your approach.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #leveragedsales #mlm #directsales #networkmarketing #partyplan #clarity #getclarity #coaching #business

Crippled by humility?

If you have women on your team, do you see them acting in these ways:

Afraid to speak up because of possible negative reactions.

Feeling guilty for asking for the sale or taking time for themselves.

Shying away from mentioning their accomplishments.

Author Kathy Caprino suggests they might be affected by a destructive view of humility.

If those sound familiar, or if you find those actions baffling, I suggest you read Caprino’s article to understand your teammate’s behavior better. She might find the article helpful as well.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #humility #humble #crippledbyhumility #leveragedsales #mlm #networkmarketing #partyplan #women #coachingwomen

Do-Over!

This week I saw a funny meme in social media.

The general message was something like this:

I think January was a 30 day free trial. Who wants to start the year over on Feb 1st?

And I though, That message has some wisdom.

Jeffrey Combs of Golden Mastermind Seminars taught me to realize January 1st is a random day that we agree to start the year. It can come loaded with expectations, both helpful and destructive. And we can restart our business year whenever we want.

Even the US Government allows a corporation to choose the first day of its fiscal year.

So if you didn’t meet your January goals, or you dropped one or more of your New Year’s resolutions, feel free to restart your renewed focus or activities… today or any day.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #doover #restart #resolutions #jan1 #feb1 #leveragedsales #networkmarketing #partyplan #directsales #residualincome

Two disciplines to break procrastination

More and more, I am realizing that most of my procrastination behavior comes from broken promises to myself.

In that light, many business coaches talk about a common “get started” technique, including Teresa Romain.

I’m pretty disciplined about using it.

However, she addresses the second little-known discipline… which I frequently flunk.

I had an “A-ha” moment when I read her post! She describes the key you might be missing.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #procrastination #discipline #twodisciplinestobreakprocrastination #leveragedsales #networkmarketing #mlm #directsales #partyplan #distributor #getstarted

 

Be here in one year

That’s the advice from a top performer in our industry.

“All I ask is that you be here in one year.” That’s what she tells new Distributors when they enroll.

I know from experience: you can obtain credibility through your rank and your lifestyle. Another avenue is your longevity with the company.

When you join a business in this profession, everyone is watching your activities and professionalism. They may not tell you, but they are watching.

Some people won’t join you until you have demonstrated your commitment by sticking with one company for several months, a year, or even several years.

Be patient.

Longevity is the credibility available to everyone. Unlike rank and income, it’s completely within your control.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #behereinoneyear #longevity #credibility #leveragedsales #networkmarketing #mlm #directsales #residualincome #everyoneiswatching #newdistributor #gettingstarted