Category Archives: Business Advice

A better way to handle, “You should have been there!”

Have you ever said, “You should have been there!” to a distributor who didn’t attend the training seminar, convention, or workshop?

I have.

And it dents the self esteem of the receiver. It implies, You make bad decisions.

Here’s a more respectful way to express your excitement about attending that recent event… and increase the likelihood of them coming to the next one.

(This technique was taught by Sean G. Murphy, who spoke at the recent Association of Network Marketing Professionals conference.)

Newbie: So how was the conference?

You: “Words don’t express it. You know I was tasked to ask, what was that goal, that thing you were working on, that thing you wanted to learn at the seminar?” [then pause and wait for their answer.]

You: [say it lovingly and respectfully] “They talked about that. When can we sit down and review my notes about that?”

————-

By NOT “rubbing it in” with claims of “you should have been there,” you surprise them, because they were expecting some sort of “you should have been there” statement.

By focusing on what they want to learn, you demonstrate your willingness to help them succeed.

By offering to sit down and share your knowledge, you elevate yourself as a resource in their eyes and as a person who will add value to their lives.

And… they are much more likely to attend the next event, because you treated them with respect.

I like it, and I’m going to use this technique.

–LYnn Selwa, “The Rocket Science Coach” ™

P.S. I read recently that using Camelback Case (CapitalizingEachWordInAChain) helps assisted reading devices read the hashtags more accurately. It helps people who have limited sight or who have blindness to read and enjoy one’s posts. So I will be writing my hashtags like that starting now.

#LynnSelwa #TRSC #TheRocketScienceCoach #excitement #ABetterWayToHandle #YouShouldHaveBeenThere #PartyPlan #MLM #NetworkMarketing #LeveragedSales #DirectSales #ANMP #ANMP2019

 

Difference and the second question

Different is better than better.  –Tyra “Banx” Banks, personal branding lecturer at Stanford University

Let’s climb into the mind of your potential customer or potential distributor.

We’ve been in a discussion why your company’s product is better than any similar product on the marketplace. So far, yours looks the best to solve my problem.

Now you are talking on the level of uniformity again. You and all your colleagues who are marketing the same company’s products… what makes you different from each other?

In other words, how will your uniqueness help me use the product or build a team?

This is an interesting set of questions for you as a distributor.

When you talk about your unique qualities, be sure to describe them in terms of how you will help or honor the potential customer/distributor.

For example, you might be one of only a handful of engineers in your company. Go further and describe how your background is an advantage to them:

In my (previous/current) work as an engineer, I am trained to pay close attention to details and to teach things methodically. I believe the details are important and I will do my best to help you find the answers to your ongoing questions. Of course, too much detail can be overwhelming, so we’ll concentrate on the basic questions of (how you operate your account/run your business).

From my (previous/current) work as a bookkeeper, I know watching the budget is important. Starting a business requires an initial investment and strategic purchases to keep it running. Let’s develop a step-by-step marketing plan, to earn your initial investment back as quickly as possible, so your business is profitable.

In my (previous/current) work as a computer software trainer, I (taught/teach) people how to operate their computers. I (specialized/specialize) in beginners who were scared to touch the machine. After you watch the training videos, if you have questions, I will take you step-by-step to help you learn how to run the app and web site.

“Different” doesn’t have to mean “top of the heap in the company.” Instead, choose advantages from your other work (or hobby) experiences. Those will set you apart, regardless of the rank you hold in your company.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #trsc #therocketsciencecoach #difference #tyrabanks #banx #differenceandthesecondquestion #directsales #leveragedsales #partyplan #mlm #networkmarketing #different #difference

The toddler scramble

Imagine a two-year-old attempting to climb onto the couch by themselves.

Lots of pulling on the cushions, kicking legs to get a foothold, even pressing their face into the couch seat in the process.

It’s not graceful, but it works… most of the time. Sometimes it results in a slide to the floor.

That child had to focus, and perhaps run toward the couch to get enough momentum to climb aboard.

Your newbie distributors act the same way, when they gather enough steam to make their first push for qualifying for a contest leaderboard.

The burst of activity and the signups may have taken all the energy and focus they could muster. They may have fallen short of being listed… or were knocked off the board after it was refreshed.

Do you praise such people?

I say it’s the smart thing to do. Whether or not they qualify, they’re demonstrating the intention to get better and aim higher.

And I applaud that, so they learn that’s what I honor:

Doing What You Can, When You Can  … and a leaderboard listing is icing on the cake.

Many times the newbie gets discouraged by not reaching the leaderboard, or from being knocked off it. So my praise models healthy long-term business actions.

I doubt the two-year-old child successfully climbed onto the couch on the first attempt.

But do we shame them for failing, or tell them don’t-try-only-do-it-if-you’re-going-to-succeed? I hope not.

The same goes for your newbies.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #newbies #leaderboard #leader #leaderboard #thetoddlerscramble #leveragedsales #partyplan #networkmarketing #directsales #mlm

Should I stay or should I go?

January is a popular time to join a business, to fulfill a new year’s eve resolution.

Some people are starting their first entrepreneurial endeavor.

Some jump to a new company.

This dynamic happens in all companies, so don’t be shocked.

Bear in mind it’s important to find the right company for you, and only you know what that means for your situation.

If you choose to stay, do so with class. Don’t insult those who leave. It’s their right to move to a different company (or quit the profession) if they want.

If you choose to move to a different company, do so with high integrity. Don’t poach from those who stayed. Poaching includes deliberately (subtly or directly) building doubt in someone’s mind.

Remember The Golden TeamBuilder’s Rule:

Do unto other teams as you would have done unto yours.   –LRS

There’s plenty of success available for all of us.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #trsc #goldenrule #goldenteambuildersrule #stayorgo #partyplan #networkmarketing #directsales #leveragedsales #mlm

 

Save This (Restart) Coupon

January 1st can have a nearly mythic quality in the world of personal development.

It’s “THE” new year.

“I will reach all my goals!”

“I will become the person I always wanted to be!”

In an inspiration from The Brady Bunch television show, I describe that as: “Pressure, pressure, pressure.”

(Imagine an exasperated younger sister saying that to her seemingly-perfect older sister.)

Today is the 3rd day of 2019. If you find yourself frustrated with your lack of progress thus far (or you didn’t behave the way you planned), I’m giving you permission…

Permission to restart.

In fact, you can claim it as many times as you want.

– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

Official Restart Coupon from The Rocket Science Coach ™

The bearer of this coupon has permission
to restart “The Year” now.

All New Year’s Resolutions and Goals have a clean slate.

Multiple Uses Allowed.

Valid Jan 1-Dec 31, 2019

– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #therocketsciencecoach #directsales #networkmarketing #leveragedsales #mlm #partyplan #restart #resolutions #residualincome #newyear

A Year, A Green Mirror

Each year brings its unique challenges. Sometimes our efforts result in exactly what we want, and others leave us short of our goals.

Our businesses reflect these situations to us at different speeds.

Nowadays, many companies pay on a weekly or daily basis with a direct deposit. When we earn the bonus or residual income, we receive it much faster. This is a mirror with quick response. I named this Mirror Type One.

Our customer-gathering and distributor signups tend to lag about 6 weeks after the outreach effort (or lack thereof). The results of our outreach may take a few weeks for us to reap the benefits of a signup. Likewise, if we slack off, it may take several weeks for the signup rate to start decreasing. It is a mirror with a delayed response. I call this Mirror Type Two.

Our inner (personal) growth starts on the inside and may take weeks, months, or years to show on the exterior. This is a mirror with a lengthy delay. I call this Mirror Type Three.

Because the progression toward our goals seems to start with the third type of activity (with the longest time between effort and result), followed by the second type (delay of a few weeks), followed by the first type (delay of 1-7 days), the rewards seem to come in bursts. The effects of the Mirrors seem to stack up at the end of the process, when Mirror Type One shows us the money.

If you experienced bursts of (or sustained) Mirror Type One encounters, I congratulate you on your visible success.

If your Mirror Type One experiences were few or absent during this year, I still am proud of you, and I invite you to look in The Green Mirror.

The Green Mirror is your personal mirror of all the steps that are leading you toward Types One, Two, and Three. It includes all the private struggles and personal victories. It contains the list of all the business activities you may have brushed off as “not enough.” I named these types of progress-toward-goal experiences as Green Lights, and if you feel discouraged about your progress, I strongly suggest you take a look at them. I’m willing to bet you grew more inside than the world gives you credit for.

May you finish Year 2018 with a smile, and may you begin 2019 with joy.

–LYnn Selwa, “The Rocket Science Coach” ™

#lynnselwa #trsc #therocketsciencecoach #ayearagreenmirror #greenmirror #greenlights #mirrortypeone #mirrortypetwo #mirrortypethree #mlm #leveragedsales #partyplan #networkmarketing #directsales #residualincome #residuals

Reminders from a young skater

One of the fun wintertime activities in Stuttgart is attending the month-long annual Weihnachtsmarkt (outdoor Christmas market).

It’s a place to eat bun-cradled Bratwurst and drink steaming Gluehwein while standing on your feet, to shop for gifts while gently pushing your way through crowds… and the bravest will strap on skates at the outdoor ice skating rink.

I am not among the latter.

Yesterday evening my husband, a female friend, and I joined the crowd of onlookers while the musical hits of Billy Joel, Kid Rock, and TOTO filled the air. I sang along while my husband and friend sipped their steaming drinks.

We enjoyed watching the swirling neon spotlights illuminate the skaters as they circled the rink’s center, some weaving through the crowd expertly, others slowly yet confidently pushing their way forward.

The smallest skater was a girl perhaps 5 years old, tightly gripping the chest-high handles of the sliding support shaped like a snowman. She was inching her way forward with no one nearby to assist her.

The white snowman was approximately 3 feet tall and stood firmly on stubby blue skis. A newbie skater could stand behind it, using its stability to keep balance while wobbling forward and pushing it in front of them.

It took the young girl about 15 minutes to make one circuit of the rink. I watched her skates flail in flashing ovals while she barely glided forward, and I realized what was missing: she needed to turn her backmost skate on a slight angle before pushing against it with her foot.

I commented to my friend, “Someone needs to show her the proper way to place her feet. I would do it if I knew more German and put on some skates… I struggled with the same foot-angle issue while learning to roller skate.”

 

By the time the young skater was returning to her starting point, my friend commented, “She’s a fighter, that will take her far in life.”

We watched her exchange a few words with a middle-age adult male who was wearing skates and standing outside the rink; he was probably her father. Then she began a second lap gripping her snowman support. Still skating alone, she moved faster this time, circling the rink in about 10 minutes.

When we saw her face again, she still looked neutral-to-happy. All three of us were impressed, and we guessed at why she didn’t seem frustrated.

“She is enjoying herself,” my friend commented, “and she doesn’t seem scared by the way people are skating quickly past her.” The other skaters were giving her plenty of room, which I imagine helped her stay calm.

I added, “I think she is NOT comparing herself to anyone else. In contrast, she probably is seeing how she is the same as everyone else on the rink: she is SKATING!”

We left as she began her third lap, walking away around 9:30 pm while the music and socializing continued.

This morning as I write this, I also realize no one seemed to tell her that she doesn’t belong on the ice. None of the other skaters appeared to talk to her nor call out a comment while she was skating. After her brief talk with the man, her body language didn’t express any discomfort regarding her progress.

I pulled several lessons from the experience.

  • Stay calm when you’re a beginner
  • Use tools to help you learn
  • Ask for advice when you want to improve
  • Enjoy the process instead of comparing yourself to more advanced participants
  • Give beginners time and room to try their burgeoning skills
  • Keep any verbal insults and frustrations about a beginner’s progress to yourself

    and the most important one:

  • Sometimes there’s a subtle difference between frustrating activity and success

Whether you’re coaching a new business partner, showing a friend how to use a computer program, or advising a child how to ice skate, the same principles apply.

As coaches of our teammates, be aware of the subtle actions that lead to easier and faster success.  The best coaches can observe a person’s activities, discern the skills (obvious or subtle) that are missing, and teach them patiently.

Although she never spoke a word to me, that young skater reminded me of some important facts.

I hope the next time she laces up her skates, the proper technique “clicks in” so she can soar around the rink like the fastest skaters.

–LYnn Selwa, “The Rocket Science Coach ™”

#lynnselwa #therocketsciencecoach #trsc #remind #remindersfromayoungskater #frustration #success #subtle #leveragedsales #partyplan #directsales #mlm #networkmarketing #socialselling #communitybasedselling #residuals